If you're in a hurry and want your patterns immediately then our Etsy shop is the way to go, but there are several advantages to buying through this website:
1. Cost: Etsy's fees cost 1.5 - 3 times what my website provider charges, plus Etsy has mandatory advertising fees and hidden extras. Lower fees over here mean I'm able to pass on the saving, and make prices lower.
2. Choice: Because Etsy charges so much (and charges per listing, whether it sells or not) it makes listing loads of patterns a bit of gamble for a seller. With this site, I'm free to add as many patterns as my heart desires, which means I can offer you, the buyer, a much wider selection. If a pattern isn't all that popular, so what? It'll be here, ready and waiting for those customers who do want it ♥ No more having to contact me to re-list an awesome pattern you found on Pinterest.
3. Support: by choosing independent websites like mine, you're supporting small businesses even further. Moving away from large platforms like Etsy is a risk for any small business, so every order really does mean the world to the person on this end of the screen!
Please also know that, in this age of apps and instant messages, I'm notified as soon as your order comes through. Please bear in mind, though, that I'm now having to run FCS around a full-time job (yaaaay cost of living crisis...!), buy if I'm home, I will hop on the computer then and there to send your files across. I want to make buying from me a positive and friendly experience for you, so rest assured I will get your patterns to you as quickly as I possibly can.
There are 2 categories of product for sale here: digital patterns, and physical products.
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Physical products (kits & needleminders):
These will be packed & dispatched within 3-5 working days (usually much sooner!). Drop-off at the Post Office is usually done on Mondays & Fridays and you'll receive your shipping confirmation email then. Your order will then make its way to you according to Royal Mail's shipping estimates (2-3 working days for UK post; 5-7 days for International). If you're located outside of the UK, please allow a little extra time for your parcel to clear customs.
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Digital patterns:
Because of the VAT laws in the UK, my pattern files are sent manually (i.e. I email them across to you, rather than providing an automatic download link), which means they are marked as a "physical product" on my website. If you're buying a pattern, you won't be charged for shipping, but you will need to select a shipping option at checkout. It doesn't matter which one you choose, the charges don't apply to digital files.
The 'estimated delivery times' associated with the different shipping options don't apply to digital files either; once you've checked out, your files will be delivered in an email within 1-3 working days. Please ensure 'fandomcrossstitchery@mail.com' and 'info@fandomcrossstitchery.com' are on your safe senders list!
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If you'd rather not wait, that's fine! I have a busy Etsy store and a Love It Stitch It store where you can get instant downloads of many of my patterns!
Important note about international orders:
Unfortunately, we are unable to offer shipping of physical items (kits, needleminders etc) to certain countries, however, customers can still purchase digital patterns.
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If your country is on this list, please do not attempt to purchase physical items, as your order will be cancelled and you will be refunded (minus any processing fees charged by the payment provider).​
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We apologise for any inconvenience caused.
You don't need a printer to use the pattern! The eco-friendly option is to view it on a tablet, phone, or computer instead! That's what we use the colour files for, and it's much nicer than having reams of paper blowing about the garden when stitching in the sunshine.
Also, all files sold through this website are compatible with the Pattern Keeper app (although the app unfortunately still does not recognise fractional stitches, French knots, or backstitching)
If you still want a physical copy, there are a number of online document printing companies that you can use, or you can get in touch and I can arrange to have a copy printed and mailed to you.
Each listing tells you exactly what you will receive with your order but, broadly speaking:
DIGITAL PRODUCTS
If you buy a digital pattern you will receive an email with multiple digital PDF files of your cross stitch pattern attached. There is no physical item to be delivered. The pattern is yours to print and use as many times as you wish, but please do not copy, sell, or give away the pattern itself. I email across these orders, and am working around my full-time job (yaaaaay cost of living crisis!) so please allow up to 3 working days (though they're normally sent within a couple of hours).
PHYSICAL PRODUCTS
If you buy a cross stitch kit you will receive the items necessary to create the piece. At a minimum this includes Aida fabric, thread, needles, a printout of the pattern, and a printout of our 'how to cross stitch' guide. Some kits also include needleminders, embroidery hoops, and backing felt; each listing details what is included.
If you buy a needleminder you'll receive a decorative minder, permanently secured to a strong magnet, with a free-floating second magnet. The minder will be placed on a decorative backing card for shipping.
If you buy a ready-made piece you will receive that piece, usually in an embroidery hoop backed with felt.
If you buy scissors or snips that's exactly what you'll receive!
Full details are included with each listing, and each piece is packaged with great care to ensure it reaches you in tip top condition.
FREE PATTERNS
These are usually a single PDF file which you can download directly from our 'Free Patterns' page. The pattern is yours to print and use as many times as you wish, but please do not copy, sell, or give away the pattern itself.
That depends on what you've ordered!
1. If you've ordered a digital pattern, please allow 1 working day for me to email across your files. Often this is much sooner, as I'm usually at my computer during (UK) working hours, but you'll have it with you within 1 working day.
2. If you've ordered a physical product (a cross stitch kit or needleminder), it will be packed and in the post to you within 5 working days. That's the outside limit; it's usually on its way the day after purchase, but I allow 5 working days in case of unforeseen calamities at this end!
How long it takes to reach you depends entirely on the postal service(s). Everything is sent via UK Royal Mail, so be sure to check their website for current delivery times. UK mail is sent via 2nd class post as standard (2nd class recorded for anything over £20 in value), with optional upgrades to 1st class/1st class recorded. International mail is sent either via "Tracked", "Signed", or "Tracked & Signed" depending on the services offered at the destination country.
Please also bear in mind a potential delay in clearing customs. All products are sent with the correct paperwork, but occasionally they'll take a little longer to make their way through to you.
From Royal Mail's website:
UK 2nd Class: delivery aim 2-3 working days
UK 1st Class: delivery aim 1 working day
International Tracked/Signed/Tracked & Signed: delivery aim 3-5 working days
We offer worldwide shipping for all digital items.
We deliver physical products (kits, needleminders etc) to a wide range of countries, including, but not limited to:
United Kingdom (Including Channel Islands)
United States
Australia
Belgium
Canada
China
Croatia
Czech Republic
Denmark
Estonia
Greenland
Hungary
Iceland
Ireland
Jamaica
Japan
Malaysia
Netherlands
New Zealand
Norway
Singapore
Slovenia
South Africa
Switzerland
Thailand
Unfortunately, we are unable to offer shipping of physical items (kits, needleminders etc) to certain countries, however, customers can still purchase digital patterns.
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If your country is on the list below, please do not attempt to purchase physical items, as your order will be cancelled and you will be refunded (minus any processing fees charged by the payment provider).​
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We apologise for any inconvenience caused.
Afghanistan
Aland Islands
Albania
Algeria
Andorra
Angola
Anguilla
Antigua & Barbuda
Armenia
Aruba
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire
Bosnia & Herzegovina
Botswana
Bouvet Island
Brazil
British Virgin Islands
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
Colombia
Comoros
Congo
Costa Rica
Curaçao
Cyprus
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Ethiopia
Falkland Islands
Faroe Islands
Finland
France
French Guiana
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Islands & McDonald Islands
Honduras
Hong Kong
India
Iraq
Israel
Italy
Jordan
Kazakhstan
Kenya
Kuwait
Kyrgyzstan
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macedonia
Madagascar
Malawi
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nepal
Nicaragua
Niger
Nigeria
Northern Mariana Islands
Oman
Pakistan
Palau
Panama
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Republic of Cote d'Ivoire
Republic of Kosovo
Reunion
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts & Nevis
Saint Lucia
Saint Martin
Saint Pierre & Miquelon
Saint Vincent & the Grenadines
San Marino
Sao Tome & Principe
Saudi Arabia
Senegal
Servia
Seychelles
Sierra Leona
Saint Maarten
Slovakia
Somalia
South Georgia & the South Sandwich Islands
South Korea
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard & Jan Mayen
Swaziland
Sweden
Taiwan
Tajikistan
Tanzania
Togo
Trinidad & Tobago
Tunisia
Turkey
Turkmenistan
Turks & Caicos Islands
U.S. Virgin Islands
Uganda
Ukraine
United Arab Emirated
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Vatican
Venezuela
Vietnam
Wallis & Futuna
Western Sahara
Yemen
Zambia
Zimbabwe